Launch Information

Top 5 Critical Success Factors for Tempo Walk Launches ​

1. Training, Training, Training!!!
   1. Pro  Shop Staff:  
      1. How to rent  
      2. How to train new users  
      3. Proper transmitter charging 
   2. Cart  Barn Staff: 
      1. How to train new users 
      2. How to stage units  
      3. How to clean units 
      4. How to properly charge units 
   3. New  Users:  
      1. How to properly use Tempo Walk and its features 
2. Hold fun launch event (obstacle course, etc) 
3. All units absolutely MUST be staged first thing everyday 
4. Review Rental results and take action where needed 
5. Follow up immediately on any issues/problems ​

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Proper New User Training 

1.  Show them the Training Video (On Tablet or Scan QR Code)
2.  Show them all of Tempo Walk Features
3.  Demo the proper usage so they can see 
4.  Let the customer demo with your support
5.  Key Tips​
   1. Do not turn towards Tempo Walk, keep the transmitter pointing at the unit always.
   2. Bring unit to a Full Stop, before turning off the transmitter.
   3. Users must take wider turns, Tempo Walk is wider than you think.
   4. Keep the front sensors clear of towels, head covers, etc.

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Training Course

Course Layout

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Frequently Asked Questions

How much does Rover weigh?

• 90 lbs. without the bag 

How many holes can it do on a charge?

• When fully charged 36 holes on most courses 

What color does it come in?

• We are launching this product in White, Green, Blue and Platinum 

What type of battery does it have?

• Lithium Ion, maintenance free battery 

How fast will  it go?

• Rover can keep up with even the fastest walkers! 

What happens if I forget to turn it off?

• Rover will follow you until you turn off the transmitter, but to get your club you will need to turn it off, or Rover will back away from you. In that regard, Rover is self-teaching. 

How far away  does it follow  me?

• The unit stays 3-5’ behind you depending on speed/terrain 

Can  I put the transmitter in my pocket?

• Absolutely not, since this is a safety hazard and the product will not operate correctly. The transmitter must be worn in the small of the back. 

How much does it cost?

• Rental prices will be set by your course 

Can I buy one for myself?

• Rover is not available for personal purchase, only for courses 

What happens in the rain?

• It is great in normal rain.  Down pours however may trip safety sensors 

What if 2 units are close to each other?

• Each unit is mutually exclusive from other units 

How heavy a bag will it carry?

• It will carry a payload of 50 lbs. 

Will it do 2 bags?

• Putting your child’s bag in with yours is no problem. 

Will it handle a Pro bag?

• Yes, with ease.

How big is the cooler?

• It will hold 6-12oz cans.

Will it go in reverse?

• Yes, but very slowly 

What if I get it stuck?

• The unit has a neutral function so you can roll it out of trouble. 

How can I tell the battery level?

• The dashboard has a stop light system for battery level. Green- fine for 18  holes, Yellow- fine for 9 holes,  Red-get it back to barn ASAP.  Note: If the battery runs completely down, the wheels will lock up. Rover must be carried home on a flatbed utility cart. 

How can I tell the transmitter battery level?

• If the green light is solid, it has power. If it begins blinking green,  it is getting low, recharge ASAP. 

How will I know if it is fully charged?

• The charger light will be solid green, indicating 100% Charged. 

How will I know if the transmitter is fully charged?

• The orange charging light turns off. 

What technology is it using?

• This is the first truly autonomous caddie, and as such it uses many technologies. GPS, Cellular, ultrasound and Bluetooth are just a few. 

Is it safe for the course?

• Absolutely, 90 lbs. spread across robust tires makes Rover very course friendly 

Who takes care of the maintenance?

• Club Car will handle the maintenance 

What if our course is really hilly?

• Rover has been extensively tested on Blue Ridge Mountain courses, and can climb virtually any hill a golf cart can. 

How many Rovers can I get for our course? 

• Most clubs start with 6-10 Rovers, but we can increase this amount to 40 as course demand dictates. 

Will adding Rovers impact our car rentals?

• The majority of Rover renters are already walkers (87% of renters switch from carry or push-carts), so any reduction in cart fees is minimal. In addition, the incremental income from walkers switching to Rover exceeds this amount multiple times over. 

Can it go out on cart path only days? 

• Yes, unless the course is extremely wet (i.e. lots of standing water). Rover is lightweight at less than 100 lbs. and comes equipped with wide turf tires, so it has virtually no impact on the course 

What if we already have caddies?

• This may seem counterintuitive, but clubs with caddy programs are our most active courses. We believe this is because the membership is already accustomed to walking with a caddy.   
• Rover plays  a complementary role at these clubs filling in when caddies are unavailable, like late afternoons and when students return to school.  A good example would be Westwood CC in Rocky River, Ohio. They have an excellent program with over 200 caddies, and the club and membership love having Rovers!

How much space  will they take up in our cart barn?

• Each unit has been designed to sit up on its backside, so we can  fit 6-12 Rovers in the space of 1 golf car. ​