Launch Information

Top 5 Critical Success Factors for Tempo Walk Launches ​

  1. Training, Training, Training!!!
    1. Pro  Shop Staff:  
      1. How to rent  
      2. How to train new users  
      3. Proper transmitter charging 
    2. Cart  Barn Staff: 
      1. How to train new users 
      2. How to stage units  
      3. How to clean units 
      4. How to properly charge units 
    3. New  Users:  
      1. How to properly use Tempo Walk and its features 
  2. Hold fun launch event (obstacle course, etc) 
  3. All units absolutely MUST be staged first thing everyday 
  4. Review Rental results and take action where needed 
  5. Follow up immediately on any issues/problems ​

Proper New User Training 

  1.  Show them the Training Video
  2.  Show them all of Tempo Walks Features
  3.  Demo the proper usage so they can see 
  4.  Let the customer demo with your support
  5.  Key Tips​
    1. Do not turn towards Tempo Walk, keep the transmitter pointing at the unit always.
    2. Bring unit to a Full Stop, before turning off the transmitter.
    3. Users must take wider turns, Tempo Walk is wider than you think.
    4. Keep the front sensors clear of towels, head covers, etc.

Training Course

Course Layout

Frequently Asked Questions

How much does Tempo Walk weigh?
  • 95 lbs. without the bag 
How many holes can it do on a charge?
  • When fully charged 36 holes on most courses 
What color does it come in?
  • We are launching this product in  Black only 
What type of battery does it have?
  • Lithium Ion, maintenance free battery 
How fast will  it go?
  • Tempo Walk can keep up with even the fastest walkers! 
What happens if I forget to turn it off?
  • Tempo Walk will follow you until you turn off the transmitter, but to get your club you will need to turn it off, or Tempo Walk will back away from you. In that regard, Tempo Walk is self-teaching. 
How far away  does it follow  me?
  • The unit stays 3-5’ behind you depending on speed/terrain 
Can  I put the transmitter in my pocket?
  • Absolutely not this is a safety hazard, and the product will not operate correctly. The transmitter must be worn in the small of the back. 
How much does it cost?
  • Rental prices will be set by your  course 
Can I buy one for myself?
  • Tempo Walk is not available for personal purchase, only for courses 
What happens in the rain?
  • It  is great  in normal rain.  Down pours however may  trip safety sensors 
What if 2 units  are close to each other?
  • Each  unit is mutually exclusive from  other units 
How  heavy a bag will  it carry?
  • It will carry a payload of  50 Lbs. 
Will it do 2 bags?
  • Putting your child’s bag in with yours is no problem. 
Will it handle a Pro bag?
  • Yes, with ease.
How big is  the cooler?
  • It will hold 6-12oz cans.
Will it go  in reverse?
  • Yes, but very slowly 
What if I get it stuck?
  • The unit has  a neutral function  so you can roll it  out of trouble. 
How can I tell the battery level?
  • The dashboard  has a stop  light system for battery  level. Green- fine for 18  holes, Yellow- fine for 9 holes,  Red-get it back to barn ASAP. Note:  If the battery runs completely down, the  wheels will lock up. Tempo Walk must be carried  home on a flatbed utility cart. 
How  can I  tell the  transmitter  battery level?
  • If the green  light is solid,  it has power. If it  begins blinking green,  it is getting low, recharge  ASAP. 
How will I know if it  is fully charged?
  • The NOCO charger  light will be solid  green, indicating 100%  Charged. 
How will I  know if the  transmitter is  fully charged?
  • The  orange  charging light  turns off. 
What  technology  is it using?
  • This  is the  first truly  autonomous caddie,  and as such it uses  many technologies. GPS,  Cellular, ultrasound and Bluetooth are  just a few. 
Is  it safe  for the course?
  • Absolutely,  95 lbs. spread  across robust tires makes  Tempo Walk very course friendly 
How  much does  it cost to  host Tempo Walks  on my course?
  • There  are absolutely  no upfront payments  or "out of pocket" costs  required to enjoy Tempo Walk  at your club.     
Who  takes  care of  the maintenance?
  • Club  Car will  handle the  maintenance 
What  if our  course is  really hilly?
  • Tempo  Walk has  been extensively tested  on Blue Ridge Mountain courses,  and can climb virtually any hill  a golf cart can. 
How  many Tempo  Walks can I  get for our course? 
  • Most  clubs start  with 4 Tempo Walks,  but we can increase this  amount as course demand dictates. 
Will  adding  Tempo Walks  impact our car  rentals?
  • The  majority  of Tempo Walk  renters are already  walkers (87% of renters  switch from carry or push-carts),  so any reduction in cart fees is  minimal. In addition, the incremental income  from walkers switching to Tempo Walk exceeds  this amount multiple times over. 
Can  it go  out on cart  path only days? 
  • Yes,  unless  the course  is extremely wet  (i.e. lots of standing  water). Tempo Walk is lightweight  at less than 100 lbs. and comes equipped  with wide turf tires, so it has virtually  no impact on the course 
What  if we  already have  caddies?
  • This  may seem  counterintuitive,  but clubs with caddy  programs are our most  active courses. We believe  this is because the membership  is already accustomed to walking  with a caddy.   
  • Tempo  Walk plays  a complementary  role at these clubs  filling in when caddies  are unavailable, like late  afternoons and when students  return to school. A good example  would be Westwood CC in Rocky River,  Ohio. They have an excellent program with  over 200 caddies, and the club and membership  love having Tempo Walks!
How  much space  will they take  up in our cart barn?
  • Each  unit has  been designed  to sit up on its  backside, so we can  fit 4+ Tempo Walks in  the space of 1 golf car. ​
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