Charging - Training Video Library
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Tempo Walk Charging Steps
Status |
Situation |
Steps to Fix |
Tools Required |
Normal: Tempo Walk powers on, but won’t charge. |
Charger not plugged in right. |
Plug in normal charger (make sure to align tabs) and wait for progress % lights. If charger adapter is forced in the wrong way, the inline fuse can blow on the TW charger cable. Tilt the TW up and pull the fuse holder out to examine 10A fuse. This is located 12” from plug end, inside the TW frame area. |
None |
Stage 1: Battery % lights don’t work |
Battery went into protection mode. |
Press button to the open circuit breaker and then replug the normal charger and wait for progress % lights. Only close the circuit breaker arm after the TW is charging properly. |
None |
Stage 2: Battery % lights still don’t work |
Stage 1 charging doesn’t work. |
Leave circuit breaker open and charger plugged. Next, hold the mode button until 13.6V repair mode shows, they press it again until 12V repair is selected. Leave trickle charging overnight and try 24V normal mode after to see if it charges. |
None |
Stage 3: TW battery voltage below PCM threshold |
Stage 2 charging doesn’t work. |
Leave circuit breaker open and then plug in Hot Charger cable to trickle charge (5-48 hours). Then plug in the normal charger and wait for progress % lights. |
Hot Charger Cable |
Stage 4: TW battery voltage way below PCM threshold |
Stage 3 charging doesn’t work. |
Leave circuit breaker open, remove top plastic (careful with all wires). Next attach the Hot Charger cable with alligator clips to battery terminals. Finally, plug in the normal charger and wait for progress % lights. |
Hot Charger w/ alligator clips, and 7/16 hex nut with drill. |
Stage 5: TW battery is unresponsive |
Stage 4 charging doesn’t work. |
Watch training videos on how to replace the battery. |
7/16 hex nut with drill, and new battery |